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The community concern form: When and why you need it

Let’s say you see a sprinkler gone awry in the community landscape. Or something amiss at Four Seasons at Carolina Oaks. What do you do? Who do you tell?

There’s a quick, easy, and fully online community concern form that’s your best bet. You’ll need to include your contact info, address, and details about your concern (photos, too, if you can).

Once you hit submit a ticket will be created to help ensure your concern is trackable, which will be assigned to the Four Seasons at Carolina Oaks Community Life team. You’ll get an email confirmation of your submission, and in a timely manner — two business days at most, but often sooner — the team will reach out to you with info on how the concern will be addressed.

Why should I submit the form?

Four Seasons at Carolina Oaks is a vibrant, growing community so we need everyone’s help when it comes to maintaining your neighborhood’s unique character and high-quality standards.

As a resident, you’re out in the community. You’re our eyes and ears. And you can help report community concerns that require the attention of the Four Seasons at Carolina Oaks Community Life team. Plus, upholding Four Seasons at Carolina Oaks’ undeniable curb appeal is what will keep your home value high.

When should I submit it?

Here are a few common scenarios when it’s best to submit one.

Community property

For issues or concerns found on property or area that the Four Seasons at Carolina Oaks Association is responsible for, please submit a community concern and include a photo if possible.

  • Common areas: Community open spaces, ponds, sidewalks and paths, etc.
  • Amenities: Clubhouse (Palmetto Club), fitness areas, pool(s), courts.
  • Entrance: The gatehouse facility, gate, and entrance signs.
  • Landscaping and irrigation in common areas (not inside individual lots).
  • Streets: Lighting, private roads and community signage.

Compliance

While it’s best practice to chat with your neighbor first, if you need help with a compliance violation (let’s say your neighbor has now stationed their 40-foot RV right in front of your house), let us know via a community concern.

When is the form not appropriate?

This is a biggie, because not every issue is right for a community concern form.

For non-emergencies, contact the local police dept. at 843-706-4550.

Alligator sightings are a normal part of life in South Carolina’s low country.  Learn how to navigate life with these wildlife neighbors and when you should report unusual behavior. For all other animal related incidents, contact 843-255-5010.

It’s important to note, if you have a safety concern or feel that you or someone else may be in danger, always call 9-1-1.

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